Albert Buena did an excellent job for our New Zealand trip. He calmly and thoroughly complied with our every request and made all the necessary arrangements which fell into place seamlessly for the fast-paced trip we wanted in order to see everything possible. We used the provided paper copies of the itinerary constantly. The only thing I would have added to it was a map because we were unfamiliar with the country and I lost track of where I was in relation to other places. Hobbiton was just as expected and the drivers and tour guides knew what they were doing and were eager to answer questions and expound on topics of particular interest. I will say that “jet lag” is real but I don’t know what can be done to prevent or change that! It’s just part of traveling especially across time zones. My favorite things were the dreamlike landscape of the rainforests and fields and learning about the history of NZ.
Sandra
Dallas
I haven't used a travel agent in years, simply because I could do it on my own. I was pleasantly surprised by the amount of "extras" we received that I could never get by booking online myself. Travel plans, checklists, transfer explanations, bag tags and many more were great extras that I wasn't expecting. Obviously, the travel agent business has changed and Rey has embraced those changes, I'll be booking all my family and business trips with him from now on.
Janet
Bellaire, TX
I absolutely appreciated Detra and her work ethics from the very beginning to end. She was very informative and detailed about the trip down to the small details. After talking with other ladies during our Italy trip I feel like she held every woman's hand at some point to ensure their experience would be amazing and smooth as possible if she could help it.
Ronnie
Missouri City, TX